Vivo Y21S 128GB Unlocked Good condition

Available:
In stock

Category: Best Sellers, New Arrivals, Quick Order

Slim and Trendy with a Luxe Feel This slender phone with a 2.5D flat frame packs a 5000mAh large battery into an 8.0mm thin body. It is a piece of lightweight...

Regular price $199.00 Sale

Quantity:

Slim and Trendy with a Luxe Feel

This slender phone with a 2.5D flat frame packs a 5000mAh large battery into an 8.0mm thin body. It is a piece of lightweight tech that offers you a premium and comfortable hold.

 

Watch Everything Vividly in HD

The 6.51-inch11 HD Halo Display with in-cell technology delivers razor-sharp details and Rich vibrant colours. From watching movies to playing games, every second is exhilarating. The additional Eye Protection Mode filters out blue light for a more comfortable viewing experience.

Aspect Ratio 20:9

Screen-body Ratio 89%

 

Side-Mounted Fingerprint Scanner + Face Wake

Unlock your phone in one seamless motion, with a side power button that is also a robust fingerprint scanner.

 

5000mAh Battery + 18W Fast Charge

To keep you going without ever having to worry about battery life, we have three powerful tactics: a 5000mAh (TYP) battery, 18W Fast Charge and Vivo Energy Guardian (VEG). Power up fast, make full use of the large battery capacity and enjoy efficient energy management.

 

50MP Triple Camera, Clarity in All Lighting

50MP Main Camera

The new 50MP main rear camera sensor redefines high-definition photography. Capture life’s best moments effortlessly and get pristine clarity whether you zoom in or crop.

Bokeh Camera

Our bokeh algorithm has been upgraded to make the background look even more natural. Creating artistic depth and quality has never been so easy.

Super Macro Camera

Unveil a world of tiny wonders — from a drop of morning dew to the texture on a butterfly’s wing – with a focus as close as 4cm.

 

8MP Super Night Selfie A Clear and Natural You

The 8MP front camera with its Face Beauty algorithm creates stunning selfies, so you never have to fear to crop or zooming into your face. Your complexion will have an inescapable, radiant glow, no matter how bright or dim it is.

 

Personalised Portrait Mode

Multi-Style Portrait for the front camera offers a selection of styles to suit your mood or outfit. Add in Face Beauty and bokeh to easily achieve a glamorous and natural look.

 

Super Night Mode A Million Shades of Night

Our Super Night algorithm works on the rear cameras of Y 21s too. The latest RAW-Level super noise-cancelling technology combines multiple frames into one to deliver purity and clarity. The night will look as beautiful as you remember it.
Go on being spoilt for choice with four sets of Stylish Night Filters, designed by professional photographers exclusively for Vivo. Shoot masterpiece night shots like a seasoned pro.

 

Eye Autofocus Never Lose FOCUS

The rear camera AF is dedicated to keeping a steady fOCUS on your subject and always ready to spring into action to help you create portrait showpieces.

 

Super Power that Goes On and On

Extended RAM 2.0

The Y21s has a memory trick up its sleeve. Up to IGB8 of your idle internal storage (ROM) space can be used as extended memory (RAM), to make switching between apps even smoother. Feel free to download your favourite apps and run them without lags.

Octa-core Processor + 128GB ROM

At the heart of Y21s lies an Helio G80 octa-core processor, with CPU clock speeds of up to 2.0GHz. The GPU offers more power, higher image quality and stronger performance than its predecessor, making Y 21s stand out in games. The triple card slot supports memory expansion of up to ITB, so your cherished music, movies, photos and films can easily fit.

HyperEngine Game Technology

It enables dynamic management of CPU, GPIJ and memory, delivering sustained performance and longer gameplay.

 

Funtouch OS 11.1

Multi-Turbo 5.0

vivo Multi-Turbo 5.0 enhances data connection, system processor speed and power-saving performance to a whole new level. A liquid cooling solution across five components keeps   Y 21s cool even in intense combat.
The five aspects of liquid cooling are: 73mm liquid cooling pipe, 12086 graphite cooling plate, high heat conductivity copper foil, heat conductive gel, Cooling Turbo intelligent heat dissipation management system.

Ultra Game Mode

Ultra Game Mode has been newly updated to give you a fuller sensory gaming experience. Play, enjoy and win in cooler style and with more fun.

4D Game Vibration

Game Picture-in-Picture

Do Not Disturb

Esports Mode

 

A New FuntOUCh OS Simplicity and Utter Sophistication

Funtouch OS 11.1 is a breath of fresh air. Its clean design aesthetic  and touch controls are delightfully simple and practical, bringing you an
invigorating user experience.

 

Al Editor

Al Editor enables you to create stylish videos and quickly share them on social media. Its Al algorithm identifies both faces and scenes within your video
the footage, then splices them into a new reel, within a vlog template.

 

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)

Interpretation: The text clarifies that words with capitalized initials have specific meanings defined within the document. These definitions apply regardless of whether the words are used in singular or plural form.

Definitions:

  1. Company: Refers to TecGuru Warehouse, also referred to as "the Company", "We", "Us", or "Our" throughout the disclaimer.

  2. Goods: Refers to the items available for purchase on the Service.

  3. Orders: Denotes a request made by the individual accessing the Service to purchase Goods from the Company.

  4. Service: Refers to the Website, specifically Tecguru.com.au, accessible at www.tecguru.com.au.

  5. Website: Specifically refers to Tecguru.com.au.

  6. You: Refers to the individual accessing the Service, or the entity (such as a company or legal entity) on whose behalf the individual is accessing or using the Service.

Shipping Policy Overview:

  1. Shipment Processing Times: Orders are typically processed within 1-2 business days. No shipments occur on weekends or holidays. In case of high order volumes, there might be delays, and in such cases, the customer will be notified via email or telephone.

  2. Shipping Rates & Delivery Estimates: Shipping costs are calculated and displayed during checkout. Shipping method includes Australia Post or Sendle. Free shipping is provided for orders exceeding $100, while a flat fee of $8 applies to orders below $100. Estimated delivery time is 3-5 business days for interstate orders and 1-3 business days for orders within New South Wales (NSW).

  3. Shipment to P.O. Boxes: The Company ships to addresses within Australia, including P.O. box addresses.

  4. Shipment Confirmation & Order Tracking: Customers receive a Shipment Confirmation Email upon order dispatch, containing tracking number(s) which become active within 24 hours.

  5. Customs, Duties, and Taxes: The Company is not liable for any customs duties or taxes applied to the order. Any fees incurred during or after shipping are the responsibility of the customer.

  6. Damages: The Company is not responsible for any products damaged or lost during shipping. Customers should contact the shipment carrier to file a claim, and it's advised to retain all packaging materials and damaged goods for the claim process.

Contact Information: Customers can contact the Company for any inquiries regarding the Shipping Policy through the website or by email. Contact details are provided as:

Welcome to TecGuru  - TecGuru .com.au - Australia's Independent Mobile phone accessories warehouse

At TecGuru , we want you to be 100% satisfied with your purchase and your online shopping experience overall. Customer satisfaction is an integral part of our commitment, and this is reflected in our Return Policy.

We are committed to continuous improvement, and we do our best to implement any necessary actions to meet customer requirements and enhance customer satisfaction. It is also part of our unwavering commitment to creating opportunities and bringing value to our loyal customers and local communities. 

If you have any questions, please do not hesitate to contact our Customer Care Team anytime!

We make every effort to ensure that product descriptions on our website are accurate. However, some inaccuracies, typographical errors, or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified.

The price displayed for products on this website represents the total price, including GST, for the product itself. Still, it does not include postage/delivery charges which depend on the destination.

Upon receiving your product/s, please make sure that all parts and product/s instructions are included.

We always seek to provide products at the most competitive prices. Because of the dynamic nature of this industry (e.g. factory price changes and other variables beyond our control), prices, promotions, versions, and availability advertised are subject to change without prior notice, and we, therefore, reserve the right to change prices displayed for products on our website at any time.

When shopping with us, you have peace of mind knowing that your product is covered by Warranty. All our products are covered by an Australian Warranty of up to 12 months.

TecGuru will offer a change-of-mind exchange or store credit provided that:

  • The merchandise is in a re-saleable condition, with all original packaging and tags attached (ready to be put back on the shelf),
  • The item/s are NOT opened, used, worn or damaged, and are in perfect condition when received,
  • The change-of-mind replacement or store credit is sought within seven days of purchase.

Resolving Your Concerns

At TecGuru , we do our best to resolve all our customer concerns, issues, and complaints efficiently and effectively, maximizing customer satisfaction.

We are committed to the effective management of complaints and providing an excellent level of customer service to our customers. We understand that efficient and successful handling of complaints is a crucial aspect of quality customer service.

If you have any concerns, please do not hesitate to contact us anytime, and we will make every endeavor to resolve your issues. To return an item for refund or exchange, please contact us for a Return Merchandise Authorization (RMA).

To return an item under the Change of Mind Policy, products must be in their original packaging, and all included accessories are in new condition suitable for resale. They must not be damaged in any way by the customer during the time the item is in the customer's possession. The product is deemed to be in the customer's possession until we receive the product under this Policy.

Please note that if you have chosen the Authority to leave option, we cannot take any responsibility for any losses incurred due to this.

TecGuru reserves the right to refuse a refund or replacement if the instructions have not been followed, if the item has not been installed or assembled correctly, or if the item has been damaged through misuse or abnormal use.

Our liability under this Warranty is subject to us being satisfied that a defect was caused by defective workmanship and was not caused by other factors beyond our control, including but not limited to any neglect, misuse, or excessive use. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. The warranties and product support that we offer and provide under our Terms and Conditions are in addition to the consumer guarantees under the Australian Consumer Law.

If you believe an item is faulty, you may have rights to a remedy under the Australian Consumer Law. These rights are not impacted by the change of mind policy or limited by a defined timeframe. Our returns policy is in addition to your rights under the Australian Consumer Law because we are committed to customer satisfaction.

Unless otherwise stated in a product listing, all TecGuru products can be returned for change of mind purposes. A product listing specifically states that the product cannot be returned under this Policy (usually due to health and safety reasons), then no returns for change of mind will be permitted. All returns are subject to TecGuru Terms and Conditions.

To return an item for refund or exchange, please contact us for a Return Merchandise Authorization (RMA) via our website www.tecguru.com.au. Please describe accurately the problem you have encountered with photographs and/or videos, enabling us to identify and resolve the issues efficiently and effectively, ideally at the first point of contact, providing the best options and solutions for you.

All returns are subject to inspection by our Quality Assurance team before a refund is processed. Delivery fees may not be included in the refund. An RMA number is required before the refund will be issued; do not send the item back to us before receiving your RMA number from customer service. Certain products cannot be returned due to hygienic reasons. In addition, personalized products may not be returned. If you return an unwanted gift, the credit will be issued to the original purchaser's account.

Please comply with the directions for returning the Product that TecGuru  staff provide to You. TecGuru  will accept no liability for any loss or damage which may occur during transit.

After receiving the returned product, we will issue an exchange or refund as soon as it is reasonably practicable, and you will be provided with e-mail acknowledgment. 

All products sold by TecGuru have a "dead on arrival" (DOA) Warranty. This means that in the unlikely event if the product is damaged during the delivery process and a claim is made within a week from the date of dispatch, we will replace or repair the product at our discretion and our cost. If we have no further stock of the item and cannot be repaired, TecGuru may replace it with a similar product.

If the damage is discovered outside the DOA period, please contact TecGuru  Support Team, who will determine whether circumstances are such that you can still proceed with a claim. This Warranty does not apply to damage packaging only and does not detract from your statutory rights. In the unlikely event that you receive a product that has been damaged in transit, please endeavor to inform our support team immediately. We require that all damage in transit claims are done within the first seven days of receipt of goods.

If the fault is reported within the first seven days from delivery, you will be supplied with a new replacement product of the total purchase price.

If the product experiences a major fault within the warranty period, you may elect to receive a replacement, or if requested, a Gift Voucher. The credit or refund will be for the purchase price of the product. If the unit experiences a minor repairable fault, we will elect whether to repair, replace or refund your product under Warranty.

If the product is replaced, any remaining warranty period will roll over to cover the replacement.

Consumer Guarantees 

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled at our election to a refund or to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.

Our liability under this Warranty is subject to us being satisfied that a defect was caused by defective workmanship and was not caused by other factors beyond human control, including but not limited to any neglect, misuse, or excessive use.

If you believe an item is faulty, you may have rights to a remedy under the Australian Consumer Law. These rights are not impacted by the change of mind policy or limited by a defined timeframe other than the time for rejection of goods with a major failure. Once a return is authorized, as you can appreciate, we will need to assess the product to determine the nature of the issue and how we can help you, be it a refund, store credit, exchange, or repair.

Where an item is damaged through misuse or abnormal use, TecGuru is not liable, and you may not be entitled to a refund or replacement.

Limitation of Liability

Our liability to the customer (and any party claiming through the customer against us) for any claim for loss or damages (including legal expenses) made in connection with the contract (including the supply of goods described in the agreement) whether in contract, tort (including negligence), under the statute, in equity or otherwise shall be strictly limited as follows (except to the extent that the law prohibits such a limitation)

(i) for any liability arising from Goods not meeting the specification or which are said to be otherwise defective or deficient, our liability is limited to the cost of replacement of those Goods as soon as reasonably practicable, or the repair of those goods or the repayment (or allowance) of the Purchase Price of those Goods

(ii) For any liability arising from the services forming part of the Goods not meeting the scope

Any claim by the customer regarding defective, non-conforming, or damaged goods must be made in writing within seven days of the delivery of the Goods unless a more extended period is expressly agreed to by us in writing.

Despite any other provision of the contract, we are not liable, to the maximum extent permitted by law, for:

(i) the cost of removal of Goods not meeting the specification or which are said to be otherwise defective or deficient, whether installed or otherwise;

(ii) the cost of installing replacements for Goods not meeting the specification or which are said to be otherwise defective or deficient.

(iii) Defects or deficiencies in Goods caused by improper installation or maintenance of Goods or related components or normal wear and tear and damage.

TecGuru provides a voluntary warranty and applies the Guarantees required by law. 

The Guarantees provide that:

(i) The product will be free from defects other than those which TecGuru specifically brings to your attention before the sale;

(ii) the product is of merchantable quality-that is, the product is free from manufacturing defects and faults and reaches a basic level of quality given the price of the product and description that is provided with the product;

(iii) The product is fit for the purpose or job for which it is typically supplied or to which TecGuru agreed before the sale;

(iv) The product matches any description provided on our website or labeling or packaging;

(v) you will have free title to the product.

If the product does not fulfill any of these guarantees, then, provided the claim is made within any period prescribed by law, you may be entitled, at your discretion, to a refund, replacement of the product, or to have it repaired. A reasonable period depends on the circumstances of each sale, including but not limited to the nature, quality, and price of the product.

Any refund agreed to may be less than the purchase price depending on any use or consumption of the product which has occurred or any contribution that use by you has made to the cause of the claim. Customer Service will consider each request on its merits on a case by case basis and, if required, will negotiate a solution that is acceptable to TecGuru and you, including any costs involved.

We do not provide refunds, credit, or exchange if you have:

Damaged the product by using it in a way it was not meant to be used. You had a defect drawn to your attention before you purchased the product; for example, when products are clearly labeled as seconds or faulty, the Change-of-Mind period has elapsed, and the product matches the description provided on our website and is free from manufacturing defects or faults.

Where the Change-of-Mind period has elapsed and where Customer Service has determined that on the facts you have provided, a claim may be granted. We will not accept the return of a product without approval from TecGuru Support Team.

We reserve the right to test any returned product and to ask you to demonstrate that the problem with the product was not your fault. After the product has been returned, a final decision on granting the claim will be made by our support team.

Whereupon receipt of the returned product we determine that the product does comply with the warranties and conditions and the product's condition was misrepresented by you, or if the item returned is found to be in working order, the expense for the transport or inspection costs may be charged. These expenses may include the postage for the return of the product to us, the postage of returning the product to you, as well as the cost incurred for the service and the inspection. An estimate of these costs is provided to you before the product is collected.

Where a warranty claim or a claim under a statutory guarantee is granted, any refund will include all delivery and related costs for the product. Where a non-warranty claim or non-statutory guarantee is granted, any refund will be for the cost of the goods only and will exclude all related fees. No refund or replacement will be given until we have received the product from you. 

Where a replacement is agreed to after a warranty claim is granted, the replacement will be delivered to you at our expense after we have received your returned product. Where a non-warranty claim is granted, the replacement will be provided to you at your cost.

For the avoidance of doubt

We make no representations or Warranty with the existence, non-existence, validity, availability, terms, or conditions of any other warranties or product support that may or may not be offered or provided by the manufacturer of the product other than those guarantees under Australian Consumer Law.

Proof of purchase (invoice or paid Order confirmation) must be provided when requesting service. TecGuru requires any customer requesting service under the Warranty to comply with directions from TecGuru staff concerning troubleshooting any issue and facilitating any repair or replacement under these Warranty Terms and Conditions.

Where Products are already faulty or damaged upon delivery, photographic evidence of the damage must be submitted to TecGuru Support via the email info@tecguru.com.au ask before the product will be repaired or replaced under these terms.

Where a replacement is provided, subject to the law, TecGuru reserves the right to replace the product or relevant part with the same or equivalent product or part rather than repair it. Where a replacement is provided, TecGuru will determine, in its discretion, the closest product within the then-current range of Products offered by TecGuru with which to replace the faulty or damaged product. The replacement product may differ from the returned product in size and specifications at the reasonable election of TecGuru . TecGuru may replace parts with refurbished parts.

If TecGuru is unable to repair or replace the product, the customer may be refunded at TecGuru 's election for the purchase price of the product, excluding the associated Delivery Cost.

Our Warranty does not apply:

To consumable parts, such as batteries, tires, papers, pens, or protective coatings that are designed to diminish over time;

To cosmetic damage, to boxes, packaging, or exterior surfaces (including during transit);

To damage caused by use with another product;

To damage caused by accident, abuse, misuse, liquid contact, fire, earthquake, or other external cause;

To damage caused by operating the product outside any guidelines published for use;

To damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of TecGuru ;

To a Product that has been modified to alter functionality or capability without the written permission of TecGuru , including but not limited to installation of custom firmware or other software;

To defects caused by normal wear and tear or otherwise due to the normal aging of the product,

If the product is stolen or TecGuru reasonably believes that the product is stolen based on information provided by law enforcement authorities, or

Where proof of purchase (invoice or paid Order confirmation) cannot be provided.

The product will be at the customer's risk while in transit to and from the TecGuru  and its Repair Centre.

TecGuru  may seek reimbursement of any costs incurred by Us where the product is found to be in good working order, and a service fee will be charged.

TecGuru reserves reasonable discretion to determine whether any Product is or is not performing under the TecGuru 's specifications, subject to applicable law.

To the full extent permitted by law, the Warranty will not apply in respect of a Product:

If the product has not been installed, operated, maintained, or used following the manufacturer's instructions or specifications provided with the product;

Which has suffered damage, malfunction, or failure resulting from alterations, any alterations (hardware or software), accident, misuse, abuse, fire, liquid spillage, maladjustment of customer controls, use on an incorrect voltage, power surges, and dips, natural disaster, thunderstorm activity, force majeure, voltage supply problems, tampering or unauthorized repairs by any persons, use of defective or incompatible accessories, exposure to abnormally corrosive conditions or entry by any insect, vermin or foreign object in the product;

To damage arising during transportation, installation or while moving the product, or to any transportation costs of the product or any parts thereof to and from the customer, unless otherwise specified in these Warranty Terms and Conditions;

To any third-party software or hardware not contained in the product as originally configured by the manufacturer;

To any failure, to the extent that the failure is not a failure of the product to perform under its specifications;

To replace or repair any consumables or lost parts or accessories;

To service and support of any software operating system or application installed on any Product, except to assist in restoring the product to its factory default settings; or;

To service any product whilst it is outside Australia.

To the full extent permitted by law:

TecGuru will not be liable for any loss, damage, or alterations to third party hardware, software, programs, data, and/or information stored on any media or any part of the product, no matter how occurring; or for any loss or damage arising from loss of use, loss of profits or revenue, or for any resulting indirect or consequential loss or damage.

TecGuru’s aggregate liability in respect of all claims regarding a Product shall not exceed the original purchase price of the product or, at TecGuru 's option, replacement of the product with a like or similar Product.

TecGuru excludes all other warranties, conditions, terms, representations, and undertakings, whether express or implied.

In certain circumstances, you may need to return a product, either because you realize it's not what you wanted or because it's exhibiting faults. In either instance, TecGuru Support Team will be more than happy to answer your questions and help you come to a speedy resolution.

Consequential Loss

The customer will be liable, to the maximum extent permitted by law, for any indirect, special, or consequential loss or damage of any nature whatsoever resulting from or caused in any way by the Goods it supplies, where indirect, special or consequential loss or damage includes:

(i) Any loss of income, profit, production, contract, customers, business opportunity, or business;

(ii) Any loss of goodwill or reputation;

(iii) Any loss or damage resulting from the loss or damage to goods other than the Goods.

Defective Goods

(a) Any claim by the customer regarding defective, non-conforming, or damaged goods must be made in writing within seven days of the delivery of the Goods unless a more extended period is expressly agreed to by us in writing.

(b) Despite any other provision of the contract, we are not liable, to the maximum extent permitted by law, for:

(i) the cost of removal of Goods not meeting the specification or which are said to be otherwise defective or deficient, whether installed or otherwise;

(ii) the cost of installation of replacements for Goods not meeting the specification or which are said to be otherwise defective or deficient;

(iii) Defects or deficiencies in Goods caused by improper installation or maintenance of Goods or related components or normal wear and tear and damage.

Our Returns Policy includes, and does not seek to exclude or limit, the rights you have under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. According to our Terms and Conditions, the warranties and product support that we offer and provide are in addition to the consumer warranties and guarantees under the Australian Consumer Law.

Please refer to our website Terms of Use.

If you have any questions, please do not hesitate to contact us, and we will make every endeavor to resolve your concerns.

 

Cart
Close
Back
Account
Close