Repair Services
How to Get Your Phone or Laptop Repaired at TecGuru: A Step-by-Step Guide
At TecGuru, we understand how essential your devices are to your daily life. That’s why we offer fast, reliable, and professional repair services for mobile phones, laptops, and other gadgets. Whether you're dealing with a cracked screen, battery issues, or any other technical problem, our expert technicians are here to help.
Follow this simple guide to get your phone or laptop repaired quickly and hassle-free at our repair center:
📍 Step 1: Visit Our Store
Address:
TecGuru, 14/28 Garling Rd, Kings Park, NSW 2148, Australia
We’re conveniently located in Kings Park, NSW, and we welcome walk-ins. However, if you’d prefer, you can contact us in advance to schedule a visit.
Opening Hours:
Monday to Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
📱 Step 2: Bring Your Device
Make sure to bring your phone, laptop, or any device that requires repair. If applicable, bring along any accessories such as chargers, cables, or cases, as they may be important for diagnostics. For laptop repairs, it’s helpful to bring your laptop charger as well.
👨🔧 Step 3: Meet Our Technician
Upon arrival, one of our friendly technicians will greet you. We’ll take the time to listen to the problem you're experiencing and ask questions to ensure we fully understand the issue. The more details you provide, the better we can assist you in finding the right solution.
🔍 Step 4: Device Assessment & Diagnosis
Our technician will conduct a quick yet thorough assessment of your device to determine the underlying issue. We’ll run diagnostics on the hardware, software, and other components of your device to identify the exact problem. Afterward, we’ll provide a transparent breakdown of the repair process and give you an estimated cost.
💵 Step 5: Repair Quote & Approval
Once we’ve completed the assessment, we’ll offer you a detailed repair quote, which includes parts and labor. We’ll also provide an estimated repair time. If you have any questions, feel free to ask—we want you to be confident in your decision before we proceed. Once you approve the repair, we’ll start the work immediately.
🔧 Step 6: Repair Process
Our expert technicians will begin repairing your device with care and precision. Whether you need a screen replacement, battery fix, motherboard repair, or software troubleshooting, we’ll ensure that the repair is done using only the highest quality parts.
✅ Step 7: Testing & Quality Check
After completing the repair, we conduct a thorough quality check. Our team will test your device to ensure that everything is functioning as expected. We strive for perfection, so we make sure your phone or laptop is 100% operational before handing it back to you.
📦 Step 8: Pickup & Payment
Once your device is ready, we’ll notify you. You can come in to pick it up at your convenience. We offer several payment options, including credit cards, debit cards, and cash.
🔒 Warranty on Repairs
We stand behind the quality of our repairs. That's why we offer a warranty on our services. If you encounter any issues with your device after the repair, bring it back to us, and we’ll make it right.
🔧 Full Range of Repair Services
At TecGuru, we provide a comprehensive range of repair services for both mobile phones and laptops, including:
- Screen Repair/Replacement (Mobile & Laptop)
- Battery Replacement
- Charging Port Repair
- Camera Repair
- Speaker & Microphone Repair
- Software Troubleshooting & Updates
- Data Recovery
- Liquid Damage Repair
- Motherboard Repair
- Keyboard Replacement (Laptops)
- Diagnostic Services
🛠 Why Choose TecGuru for Repairs?
- Experienced Technicians: Our technicians are highly trained and use the latest tools to provide fast, efficient repairs.
- Genuine Parts: We use only high-quality parts to ensure your device functions like new.
- Quick Turnaround: We understand how important your device is, so we work quickly to get it back to you as soon as possible.
- Affordable Pricing: Enjoy top-quality service at a competitive price.
- Warranty on Repairs: We offer a warranty on all repairs for your peace of mind.
📞 Contact Us for More Information
If you have any questions or need further information about our repair services, don’t hesitate to reach out. We’re always happy to help!
Hotline: (02) 9676 8319
Website: tecguru.com.au
ONLINE REPAIR ORDER FORM
To submit an online repair order, please fill out the form at the following link:
We look forward to serving you!